Find quick answers to your questions below...
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
My product is missing parts.
When will my backorder arrive?
My Account
Sales Tax
How do I create an account and signup for your newsletters?
How do I edit my account information?
How much is my shipping?
I forgot my password.
What is your return policy?
I received the wrong product.
When will my order ship?
Shipping and Returns
Alaska & Hawaii Orders/Shipping
Free Shipping
Return Policy - Diaper Cakes
Return Policy for Merchandise
Shipping Products and Diaper Cakes
Return Policy - Merchandise
Privacy Policy
Pricing and Billing
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Buyer's Guide
How do I place an order to be shipped to Alaska or Hawaii?
How do I find my product?
How do I navigate the site?
Additional Support
How do I contact you?